Greyhound is a bus transportation company in Canada and the United States offering the largest number of bus routes. Greyhound has a new fleet of commercial buses that are spacious and comfortable. The company currently operates in Canada in the provinces of Quebec, Ontario, and British Columbia. They operate in all states in the US. The Greyhound running dog is one of the most-recognized brands in the world.
We’ve compiled a list of the top tips and tricks you should know before riding the Greyhound bus. This list comes from our staff’s experience with this bus company. Our goal is to give you advice that will make your Greyhound experience more memorable.
When booking your Greyhound tickets, be sure you don’t make mistakes. If you needed to make corrections to your tickets, there will be fees and it could mean you purchasing a new ticket.
Greyhound recommends that you arrive 20 minutes before departure. We recommend you arrive at least 60 minutes. The reason is that Greyhound works by first come first serve basis. They usually have enough space but if for some reason the bus is full and no other buses are leaving to your destination, you will need to wait for the next departure.
Greyhound overbooks so get there early
Your ticket is like money
Would you throw a 100$ bill in the garbage? I didn’t think so. My point is don’t lose your paper ticket because it’s exactly like cash. If you lose your ticket, you will need to purchase another ticket.
I get that we’re in the age of electronic ticketing but Greyhound sets their own rules. They will eventually get there but for the time being, don’t lose your bus ticket. Keep it as safe as you would your passeport.
Bring water and snacks
We suggest you bring healthy snacks and water for the ride. When the bus stops in a rest area, the only choices are often fast food restaurants such as Burger King or McDonald’s.
Listen to bus driver’s instructions carefully
When there is a stop at a bus station, the bus driver will often demand everyone get off the bus. It’s usually to pick up others, take a break or gas up. Regardless, ask questions to the bus driver on your way out of the bus. Ask about where they need to go and how long before the bus leaves again. Also ask if someone will let them know when you can embark the bus and at what times does it leave again.
If you understood correctly, just confirm with the bus driver. You can also ask employees at the station questions about your departure.
Watch your stuff
When you give your luggage to the bus driver, watch your belongings go inside the bus. Be sure you keep your carry-on bags with you at all times.
When I travel, I bring my man purse and keep it around my neck at all times. The last thing you want to lose or get stolen is your phone, money, credit cards and your passport.
When traveling by bus, try not to stand out by flashing expensive items such as laptops, expensive jewelry, credit cards and money.
Use the BusTracker
You can use the bustracker on the Greyhound website to find your bus by schedule number, departure city or arrival city. This will give you the ability to get live status updates on expected arrival times. This is especially great for those who are getting picked up at the station.
Bring hand sanitizer and toilet paper
The bus should be clean and the bathrooms well stocked. Just in case, I suggest you bring a small roll of toilet paper and hand sanitizer. It can come in handy if the bus runs out of stock.
Bring a t-shirt, sweatshirt and a blanket.
Buses, just like cars, planes trains are mechanical. This means that things can break. Heat and air conditioning can malfunction so bringing extra layers is a good idea.
Headphones will allow you to listen to what you want without disturbing anyone around you.
Download movies or a series on your tablet or phone
I can’t think of a better way to make the time fly than a movie or two, or a Netflix series.
Foire aux questions
You must arrive at the gate 60 minutes prior to departure. It will give you the necessary time to pick up your tickets at Will Call or check your bags. Greyhound works as first come first serve so we suggest you arrive at the gate early to insure you get good seating . If you are checking bags or still need to get your ticket, be sure you give yourself extra time to have an agent assist you at the ticket counter.
Here is an overview of what you can bring on board or in checked baggage. See the full list for details Medications & special needs devices: Allowed on board and in checked baggage, but we recommend you keep your medication in your carry on baggage. Food, drinks and accessories: Alcohol is not permitted at all - on board or in checked baggage. Snacks, drinks and plastic cutlery are ok on-board. Any glass containers or metal cutlery must be in checked baggage. Sharp objects: Most aren't allowed on board but can be packed in checked baggage. Check the full list for details. Sporting goods: Not permitted on board but can be brought in checked baggage. Guns, firearms, explosives and dangerous chemicals: Not allowed at all anywhere on the bus or in baggage. Flammable items: Mostly not allowed, except for lighters and matches. See the full list for more details. Tools: Not allowed on board, but can be in checked baggage. Martial arts items: Not allowed on board or in checked baggage, but can be shipped with our package delivery service, Package Express. Hoverboards: Not allowed at all anywhere on the bus or in baggage. Click here for a full list of what you can and can't bring with you.
We always like to match our customers with their baggage, so we ask you to have identification tags on all of your bags. We provide these for you at the station. What to include: ID tags should include your name, address and most importantly your telephone number, so we can call you if you if we find your baggage but can't find you. It's a good idea to put ID tags on the inside of your bags too as a back-up. Greyhound-issued baggage tags If you're bringing checked baggage, you'll need to see a ticket agent before you travel to check your bags and give each one an issued baggage tag (also known as a claim check). If you're getting on the bus at a location with no staff, you'll need to ask the driver instead.
In cases where you don't have a printer, you must advise that you will pick up paper tickets at Greyhound's Will Call booth.
Don't lose your ticket. It would be the same as losing money. You would need to purchase a new ticket.
Yes - Keep it mind that Greyhound won't refund or discount your ticket if there are Internet problems or anything related to the Wifi. We suggest you call your cell phone provider to upgrade your plan. Greyhound offers up to 100MB of data free. You can purchase extra data from Greyhound but it's more economical to get a plan from your cell phone provider.
Over 70% of the Greyhound fleet have an entertainment system that allows you to view movies, tv shows, games and internet service. It's easy to connect. Here are the steps: choose BusWifi and go to tvgreyhound.com.
Yes - Bustracker is a website that can be used to track Greyhound buses. All they need is your bus number or they can search by departure city and destination.
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